Surface pro 4 uefi screen
Surface pro 4 uefi screen. Step 2: Press and hold the volume-up button and the power button at the same. msi file name that matches your Sep 18, 2017 · Didn't even sit or touch my SurfaceAnyway, moving on. Choose Disabled or Delete secure boot keys on the popup that appears. touch Screen downside does not work on windows. Need to resolve this. First, it has a user-friendly graphical user interface that supports rich colors and animations. Feb 21, 2024 · Here is the weight of Surface Pro 4 with and without Surface Pro Type Cover or a keyboard: Surface Pro 4 without a keyboard. Oct 7, 2019 · After the Surface logo, the device should boot to UEFI. My Horror story with Surface Pro 4. 5. Select Troubleshoot , and then select Recover from a drive . . i have tried anything to boot including using recovery image download from this site. Try to boot up again. I plugged it in tonight and a black UEFI screen keeps coming up. Create a recovery drive: Sep 27, 2018 · Step 2: Insert the USB recovery drive into the USB port on your Surface. 3″ 2736 x 1824 (5M) 267 ppi: 3:2 / 200%: Surface Pro Mar 6, 2021 · Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. 688 lbs (766 g) Intel Core i5 & i7: 1. Feb 23, 2020 · From the desktop, open File Explorer. We are aware of some members getting the same flickering issue with their Surface Pro 4. Tap and hold or right-click on the USB drive and choose Format. However, within the last few days, I've had this really irritating headache-inducing problem where the bottom three-quarters of the screen jitters and shakes up and down slightly. Steps 4. Just in case, in won’t boot to windows anymore and would like to proceed on reset. Select language. Turn off your device and try to boot up. MS Support hasn't been able to help either. Once the device is shutdown, press and hold the volume up button, and single press the power button. Under Secure Boot, select Change Configuration . Note: Be sure to select the Troubleshoot option on this screen Solution: Turnoff “Secure Boot” (None) Go to the UEFI (BIOS) - Shut down your Surface. Select Troubleshoot, and then select Recover from a drive. 372 lbs (1,076 g) Intel Core i5 & i7: 2. Full-size USB 3. You can also load the UEFI firmware settings menu through Windows. To access UEFI, you can Solution 1: Force a shut down and restart. configured boot order in UEFI. With your Surface powered down, hold the volume up key on the tablet (not keyboard). Jul 7, 2020 · Surface PRO4 after an update continuously Boots UEFI Screen. Feb 15, 2021 · 2. Press and hold the volume-down button while you press and release the power button. Step 4: While holding down the volume-down button, press and release the power. Dec 7, 2021 · Sorry you are having this issue, but if this is a UEFI password needed to make changes to setting in the UEFI, we cannot assist with this. The UEFI settings menu will appear in a few Here’s how: On your keyboard, press the Windows logo key + L. After two failed boot attempts, the device should automatically enter the Windows Recovery Environment (WinRE). When prompted, select the language and keyboard layout you want. 3. 732 lbs (786 g) Surface Pro 4 with a keyboard or Surface Type Cover + 0. Plug that USB into your Surface Pro. However, I went into the boot configuration and left swiped the USB selection and took me back into the troubleshooting screen. I Try> 1. Press and hold the volume-up button on your Surface and at the same time, press and release the power button. If no issue in the UEFI, there is one flavor that MAY have a work around but it. If multiple downloads are available and you want to update your Surface with the latest drivers and firmware from the Download Center, select the . Press and hold the Volume Up button on your Surface, then press and release the Power button. This may help others with the same issue. Tap or click OK to erase the contents of the USB drive. Step 4: Press and release the power button again to turn your Surface back on. Press and hold the Volume Up (F4) key on your Surface, then press and release the Power Key next to the Del key. 1M) 216 ppi: 3:2 / 150%: Surface Pro 4: 12. The device will boot to the Surface logo, and you should see spinning dots. The thread contains the necessary information and troubleshooting guides on how to perform a hard reset on your device that can Sep 7, 2022 · Hello Surface Community, I have a Surface Pro 4, Im stuck with a red bar unlock icon and surface logo, UEFI its also not working. 6. If in case it exists in that environment, then this simply means that it's already a hardware display problem and the best resolution I can recommend is to send this device for replacement. 6″ 1920 x 1080 (2M) 208 ppi: 16:9 / 150%: Surface Pro 2: 10. release it. Step 3: Press and hold the volume-down button on Surface. Select a link below for the troubleshooting or service options for the screen issue you're seeing. - Press and hold the Volume Up button on your Surface, then press and release the Power button. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi. But it takes too long for it to be worth it. If prompted for a recovery key, select Skip this drive at the bottom of the screen. I need access to that menu so that I can disable/re-enable my USB-C ports, which abruptly Jan 23, 2024 · You can only enter the Surface Go UEFI setup screen while your Surface is starting. Step 3: After you release the buttons, wait 10 seconds. time, press and release the power button. I reached out to the company and they said they didn't have the tool. Here is how you do that: Shut down your Surface. When the download bar pops up at the bottom of your screen, save the file in a location you will able to find it. The device will boot to the Surface Logo, and you should see May 21, 2019 · It all comes down to the model type shown in the UEFI, it shows "ST15" instead of "Surface Pro 4". I've read as much as I could to fix it, but have been unsuccessful. Tap or click OK when the format is complete. What are the details for how you are booting into UEFI? Can you provide your UEFI version as well. Under Advanced startup, select Restart Now. Took into an ms store and managed to get the timing just right on holding the shift key down and booting passed the UEFI screen. After you have made any changes to the UEFI settings, you can restart Mar 14, 2019 · When booting the splash screen is bright red with the Surface logo still black with white lettering in the middle of the screen as well as the loading circle on the bottom center of the screen. No access to UEFI settings. So the UEFI screen will show you an icon there when you manually boot into UEFI, that is normal and expected behavior. Step 3: Press and hold the volume-down button while you press and release the power button on your Surface. Light comes on to show the USB is being accessed, but nobody home - just cycles back to UEFI Screen again. Jan 8, 2018 · SN. Important! Selecting a language below will dynamically change the complete page content to that language. 2 vary slightly based on your Surface version and whether your boot loop auto-restarts your Surface pr if you have to press the power button to restart every time. - For Surface RT and Surface 2 recovery images, your USB drive should be at least 8 GB in Sep 1, 2016 · We have several Surface Pro's and discovered that they all boot to Surface UEFI screen, even after we power off and reboot. You can vote as helpful, but you cannot reply or subscribe to this thread. Step 4: Uninstall HID-Compliant Touch Screen driver and restart. Select Security. This will also give us resolution at the end of the process. The Surface UEFI screen will appear. Press and release the power button to turn your Surface back on. Dec 5, 2017 · Thanks for bringing this to our attention. Restarted it, got the UEFI screen again. So I decrypt again and tried many things: - Windows recovery with and without data - recovery with Surface image (Surface Pro 4 - Windows 10 Version 1607, SurfacePro4_BMR_155_6. When you turn on your Surface, it boots to UEFI (Unified Extensible Firmware Interface). Oct 18, 2018 · Please reboot the system to try again, or open Surface UEFI settings and select a different Secure Boot certificate keyset. Keeps booting to UEFI, ran out of solutions. 0) - "delete disk" with USB boot and diskpart, recovery with Surface image Jun 5, 2017 · Hi Ahmed, One of the possible reasons why your surface pro 4 stuck on UEFI is because the first boot option from the system were modified. Had the same problem yesterday with my SB. The following packages are no longer being updated with newer drivers and firmware. I thought I might be able to navigate the menu using the volume buttons for up and down and the power button for select, but that does not work. If the device is still under warranty, we can cover the replacement. It Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Keyboard vol down and power. Continue to hold the volume up button as the Surface boots. If you can’t shut down Surface normally, press and hold the power button on your Surface for 30 seconds. Create a recovery image and boot to USB. Jun 11, 2020 · When the Microsoft or Surface logo appears, release the volume-down button. Mar 23, 2023 · How can I navigate Surface UEFI on a Surface Pro 4 with a faulty touch screen (and no proper keyboard)? The wireless USB mini touch/keypad that I've been using in Windows doesn't work in the UEFI. Couldn't find a bootable operating System. Mar 7, 2021 · Step 1: Press and hold the power button on your Surface for 30 seconds and then. Shut down your Surface. 2. The Microsoft or Surface logo appears on your screen. If the screen on your Surface looks distorted, has static, is flickering, or has lines running through the screen, you can try a few things to get it working again. The information was very helpful except that I did not get out of the Surface UEIF screen when trying to reboot. Jan 17, 2024 · Step 3: Release the volume up (+) button, when the surface logo appears. Hello all, So after following a "How to reset your SP4 with a USB" tutorial a few months ago, I ended up with a Red Unlock bar at the top of screen at every boot. Step 1: Swipe in from the right edge of the Surface screen, tap "Settings". Check the Boot Configuration to try to fix this. Jan 23, 2024 · Here is how you do that: Shut down your Surface Laptop. If it's no longer finding your HD it's very likely a faulty SSD : (. After the Surface logo, the device should boot to UEFI. To load the UEFI firmware settings menu: Shut down your Surface and wait about 10 seconds to make sure it's off. After the v3. Keyboard shift and power. Apr 9, 2024 · UEFI management is supported on the following Surface devices: Surface Pro 4, Surface Pro (5th Gen), Surface Pro 6, Surface Pro 7, Surface Pro 7+ (commercial SKUs only), Surface Pro 8 (commercial SKUs only), Surface Pro 9 & Surface Pro 9 with 5G (commercial SKUs only), Surface Pro 10, Surface Pro X May 21, 2020 · oztabletpc. Create a recovery drive: Jan 5, 2018 · Surface logo came up, flickered a few times and then UEFI popped up again. Combination Vol up and power instructions. Jan 25, 2022 · Hello and welcome to FIXtastic Solutions Microsoft Surface Pro 1,2,3,4,5,6,7 ~ Enter BIOS / UEFI & Boot From USBHi guys, in this tutorial. Press and hold the volume-up button on your Surface and at the same. Sorry to be the bearer of bad news. #1. I had my trusty Surface Pro 3 unplugged for a few weeks, and it essentially became a paperweight on my desk while I used other computers. Mar 29, 2019 · 1. 0 port Jan 25, 2022 · Hello and welcome to FIXtastic Solutions Microsoft Surface Pro 1,2,3,4,5,6,7 ~ Enter BIOS / UEFI & Boot From USBHi guys, in this tutorial. How to reset any Microsoft Surface via USB (Bare Metal Recovery) Aldo James. You should see the Microsoft logo. Update graphics drivers: Go to Device Manager, expand the Display adapters category, right-click on your graphics card, and select Update driver. Jan 18, 2024 · You can only enter the Surface Pro BIOS setup screen while your device is starting. Sounds like at the very least the boot portion on the harddrive has been corrupted or wiped. After your Surface restarts to the Choose an option screen, select Troubleshoot > Reset this PC. Apr 6, 2024 · Surface Go 4: 10. What I did was download the Creators Update iso, transfer it to a usb via rufus, disable Secure Boot from UEFI. 1 and 4. To learn more, see Surface sound, volume, and audio accessories. Continue to hold the volume-up button until the UEFI screen appears. Mar 20, 2023 · To use the Surface Data Eraser you do not need to disable secure boot. Surface Pro 4 has the ports you expect in a full-feature laptop. Tried turning bitlocker off and secure boot off, no effect. Choose Secure boot control. If Windows doesn’t start, try Solution 2. Step 3: Press and hold the volume-down button while you press and release the. May 13, 2019 · In resetting the PC while on Windows: Go to Windows Settings > Update and Security > Recovery> Reset this PC> Get Started. 4. 11. Select a Secure Boot certificate keyset (for May 17, 2022 · The photo of the screen I took pretty much says it all: According to everything I've been able to find on Google, the Surface Pro 8 is supposed to have the Devices menu. Jan 24, 2018 · Surface pro 4 touch screen not work. Expand Human Interface Devices, and Right-click HID-Compliant Touch Screen. When I hold Volume up and press the Stereo front firing speakers provide immersive music and movie playback experience and are 20 percent louder compared to Surface Pro 3. sn-khan. Tried reinstalling everything after booting from a USB Sep 20, 2021 · Does touch work in the UEFI? Shut down your Surface. This should determine whether an app or driver is causing the problem. It was indeed an indication of "secured boot disabled". Mar 11, 2018 · In reply to Barb Bowman's post on March 11, 2018. You will learn how Feb 26, 2024 · Check for Windows updates: Make sure that your Surface Pro 9 is up to date with the latest Windows updates. At some point during the refurb process, a tech must have done some UEFI update tool and changed the model type. If the issue exists in UEFI, then we know it’s a hardware failure. Keep on holding the buttons down. *Please click Yes below if your problem is resolved. Hold the Shift key down while you select Power > Restart in the lower-right corner of the screen. A recovery drive image lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. Create a recovery drive: Apr 2, 2020 · Oh, I see. Oct 31, 2023 · The instructions below will permanently configure your Surface Pro to boot from a USB drive if one is connected. You may be able to get to the UEFI with these steps: Select Start > Settings > Update & security > Recovery. Go to Human Interface Devices. Apr 6, 2018 · 1. If you need to, dismiss the lock screen. The BIOS settings menu will appear in a few Surface Pro stuck on UEFI screen. The UEFI settings can be adjusted only during system startup. 0 UEFI update is installed on a Surface device, another UEFI menu named Advanced Device Security Nov 11, 2019 · Kindly see Surface Pro 4 screen flickers or is scrambled. Select a Secure Boot certificate keyset (for Jun 13, 2020 · Tap and hold or right-click on the USB drive and choose Format. This device has reached the End of Servicing. Jan 1, 2019 · 4. Step 2: Insert the bootable USB drive into the USB port on your Surface. After you have made any changes to the UEFI settings, you can restart May 21, 2019 · It all comes down to the model type shown in the UEFI, it shows "ST15" instead of "Surface Pro 4". Restarted it was given a 'Preparing Automatic Updates' screen, which stuck for ten minutes, before the screen went blue for a while and the Surface shut down. power button on your Surface. However, i f your Surface is no longer covered by your Standard Limited Warranty or Jan 22, 2024 · Here is how you do that: Shut down your Surface Book. What is not normal, is the particular graphic being shown, that sounds like a bug. Oct 1, 2018 · Hello praswono, We understand that your Surface is unable to detect a boot drive and seeing an icon at top right corner. - When you see the Surface logo screen appear, release the Volume Up button. Continue to hold the volume-up button. " It is my understanding, per the Secure Boot troubleshooting guide at the following link that I must reset my device BIOS. (It should auto boot, but if it doesn't I read you have to change the order of booting to USB Storage in the UEFI settigs). Apr 13, 2020 · Go into the UEFI and change the device boot order. When you see the Surface logo screen appear, release the Volume Up button. When the Microsoft or Surface logo appears, release the volume-down button. the touchscreen in bios (UEFI) not work both sides (in windows just downside not work but in bios both side not work) more details on the video : (please watch this video) video PASSWORD: 123456. Recovery usb image. Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start. Shut down your Surface and wait 10 seconds. I read online the red screen is a warning and it means that the secure boot is turned off or the keys are missing. Step 2: After Surface turns off, press and hold volume-up button and the power button on your Surface at May 18, 2020 · Tap and hold or right-click on the USB drive and choose Format. On the Download Center details page, select Download. Step 5: When prompted, select the language and keyboard layout you want. May 10, 2023 · UEFI. Note: For more info about how to shut down your device, see Force a shutdown and restart your Surface. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen again (about 20 seconds), then release the power button. Go to Windows > Power > Shutdown. When you see the Surface logo appear, release the Volume Up button. If you still see the scramble when the device boots to UEFI, this confirms May 22, 2023 · Boot into the Surface UEFI. Dec 10, 2019 · Force shutdown the Surface Laptop (1st Gen) to reset the hardware and clears all the cache and memory for the device: Press and hold the power button until the screen turns off (about 10 seconds), then release the power button. Keyboard vol up and power. 416 lbs (1,096 g) Solution 1: Force a shut down and restart. Shut it down holding the power button, loaded it again to the same thing. If not, you need an exchange. May 3, 2017 · Step 1: Swipe in from the right and tap or click Settings, tap or click Power, and then tap or click Shut down to shut down Surface. 5″ 1920 x 1280 (2. Created on January 8, 2018. If it is just a flickering issue, try to boot to UEFI and see if the issue is present there. Run Windows Update. 1. Download the recovery image using the button on the page 5. video link - click here. If you see this, try the following steps for a possible solution. ” is a new type of computer firmware that has many advantages over the traditional BIOS. 68 lbs (310g) Intel Core m3: 2. Under Devices, select Type cover and toggle it to off then turn it Nov 21, 2015 · That will reinstall Windows 8 then you will need to go through the updates to 10 and if you still have the issue, it would mean an out of warranty exchange as Surface Pro original's are all out of warranty at this point in time. The screen may flash the Surface logo, but continue holding the buttons. Oct 15, 2018 · Hi guys, my surface pro 4 failed to boot and stuck at uefi information. [PRO4] So my Pro 4 has an apparent UEFI bootloop, where it displays an icon of the SSD with a cross in front of it. Jul 12, 2017 · With an USB an GPEdit, just to notice some time later that TPM is disabled in UEFI. Jun 23, 2017 · Get the same result if I use Windows Media Creation Tool to make a bootable USB. *. time for at least 15 seconds and then release both. I show you how to enter / boot into the BIOS or UEFI on May 20, 2017 · Surface Studio, Surface Book, Surface Pro 4, or Surface Pro 3 without a. Step 4: When the Surface logo appears, release the volume button. Go to Settings > Update & Security > Windows Updates > Check for updates. Kindly head over to this article to resolve this issue. Feb 15, 2019 · 2. Step 1: Shut down your Surface. Jan 22, 2024 · Here is how you do that: Shut down your Surface Book. It's probably not a coincidence: it Apr 2, 2020 · Oh, I see. 4M) 220 ppi: 3:2 / 150%: Surface Pro Screen Size: Surface Pro: 10. Go to Settings> Windows Update and click on Check for updates. 760. It's a software bug if it's a 5, problem with the bios, only way to fix is in a Linux terminal. It's likely that the motherboard is unable to see a hard drive. It For future reference you can do this by holding down volume up for 10 secs and then holding down power for 10 secs. Once the device is shut down, press and hold the volume up button, and single press the power button. The driver can be rolled back to the version which matches the actual version of the firmware. When you see the Surface logo, release the volume-up button. Stands for “ Unified Extensible Firmware Interface . Open Device Manager. Then, when it booted from the USB, I chose troubleshoot->command prompt, and I followed an online article on how to repair the bootloader. Updates have fixes to common problems, or issues. Step 4: After a moment, the Surface UEFI firmware settings will come up soon. To create a recovery drive: Insert your USB drive into the USB port of your PC. Intel Core m3: 1. Drag USB to the top of the list. We recommend that you follow the steps provided by SteveG47 on this thread. 252K views 2 years ago. You will learn how Feb 15, 2024 · To enter firmware setup on a Surface device, begin with the device powered off, press and hold the Volume Up button, then press and release the Power button, then release the Volume Up button after the device has begun to boot. You have the option to reset this PC “Remove Everything” or “ Keep my Files”. The UEFI menu will display within a few seconds. The white words say "Trusted Platform Module TPM enabled", "secure boot control enabled", "configure Jul 7, 2019 · Step 2: Insert the USB recovery drive into the USB port on your Surface. Tip! Restart the Surface after installing updates. The Surface UEFI screen will appear in a few seconds. Troubleshooting options. Method 2: Get into UEFI from Advanced Startup When Surface Is On . Release the button once the UEFI screen appears. And yes I can confirm that is the model; I literally just bought it a few weeks ago. Under Choose an option, select Troubleshoot > Advanced Options > UEFI Firmware Settings, and then select Restart. Install and run Surface Diagnostic Toolkit. Sep 6, 2020 · Tap and hold or right-click on the USB drive and choose Format. Jul 10, 2020 · What I'd like you to do is to access the device UEFI/Firmware settings to check if this kind of flickering issue is present in UEFI. Plug the USB into the SP4, change the boot order (or boot direct from Device tab) to USB then restart. Apr 10, 2016 · Apr 10, 2016. It's probably not a coincidence: it May 20, 2023 · If you have entered the correct recovery key but still boot you back into BitLocker recovery screen, then you may need to reset your Surface back to its factory default using a USB recovery drive. Nov 1, 2017 · Installing Surface Pro Firmware with WinPE on a USB drive also does not result in the UEFI firmware being installed, though another firmware update successfully applied via this process the first time the device rebooted from WinPE. I got my Surface Pro 4 about 3 months ago, and until a few days ago it has been working pretty much perfectly. Barb - Windows and Devices for IT MVP. I have Tried the below 1. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. 6. Surface Pro 4 Drivers and Firmware. This thread is locked. Stay connected. It automatically booted to the Install Windows 10 for me. To load the UEFI firmware settings menu: Shut down your Surface. I then reset the computer and its back to its original The UEFI settings can be adjusted only during system startup. Then press the power button. On older devices, the Surface turns on and displays a drive icon with an X in the top right corner. It supports the new GPT partition scheme that supports larger storages, unlike the MBR that limits The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. With the Surface Pro turned off, press and hold the volume up button, and then press and release the power button . 237K views 4 years ago. Solution 1: Get to the Windows Recovery Environment. Now it works fine. This toolkit resolves the most common Surface issues. See: Jan 10, 2023 · Boot your device to UEFI screen. See Force a shut down and restart your Surface for more info. Power your baby on. 6″ 1920 x 1080 (2M) 208 ppi: 16:9 / 150%: Surface Pro 3: 12″ 2160 x 1440 (3. du iy ex bi wv pm vj ai tp qa